Privacy matters but it can be confusing. This page explains our approach to privacy on TravelMeetEat and how it affects you.
- We collect anonymous statistics about your visit to our website and mobile application, like which of our pages you viewed.
- If you sign up with us we take great care to keep your information safe and we’ll never share it with others without your express permission.
- We never share your data with 3rd parties except to help us deliver our own services.
These are just the key points. If you need further details, please keep reading.
Measuring our visitors
We measure visitors to our website and mobile application using Google Analytics. This service records which pages you view within our website and mobile application, how you arrived at them and some basic information about your computer.
We anonymise the data in Google Analytics – so we don’t know who you are; just that somebody visited our site.
The information we collect helps us understand which parts of our website and mobile application are doing well, how people arrive at them and so on. Like most websites and mobile applications, we use this information to make ours better.
If you sign up for a service
When you sign up for or use any of our services – paid or otherwise – we will record specific personal information about you, such as your name and email address.
We will also collect and store information about your use of our services so as to improve them. For example, we keep a log of which features are being used at any time.
We also log account and transaction history for accounting purposes and to monitor our business activities.
Any data you provide us with is securely stored in databases managed by us and hosted byAmazon AWS. Amazon does not have access to your data.
We delete your data from our servers 12 months after you terminate your service with us. We may retain some information where it is legally necessary (e.g. for accounting reasons). If you wish for us to delete your personal data sooner, please email us firstname.lastname@example.org.
We may send you email notifications regarding your service (such as invoices) or which you have specifically requested (such as newsletters). You have the ability to opt out of any of this communication at any time.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.
Paying for our services
We use Stripe to bill for all our products online . When paying by credit card, TravelMeetEat does not ever have any access to your credit card details. We share information with our payment providers only to the extent necessary for the purposes of processing payments you make via our website or mobile application. Each time you pay, details of your financial transactions with us are stored for the purposes of internal reporting.
We use Slack, Dropbox and G Suitefor internal communication relating to sales and support of our products. In order to fulfil their duties, our staff may use these services to share basic contact details with colleagues, such as your name and email address. In all cases, our staff treats your data with care and abides by our data protection policies.
TravelMeetEat.com takes many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:
- Use of SSL encryption for sensitive data
- Hardware stored in secured data centers behind firewalls
- All access to information restricted by password and/or secure key
- Restrictions on what information can be accessed via any location
Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.
Of course, you are responsible for keeping your password and user details confidential. No one at TravelMeetEat will ever ask you for your password, so please don’t trust anyone asking you for it.
Updates to this policy